Y Jewelry

<p>Yes, size exchanges can be made but they must be requested within a certain date range from the receipt of the product. Please contact customer support with the correct size you need, and if your request falls within the allowable period, we will be happy to help exchange the size for you.</p>

Yes, size exchanges can be made but they must be requested within a certain date range from the receipt of the product. Please contact customer support with the correct size you need, and if your request falls within the allowable period, we will be

Are there size exchanges available for purchased items?

Refunds and Exchanges

How do I make a return?

Do you offer returns?

Returns

What is your shipping policy?

How soon can I expect delivery after placing an order?

What if my package gets lost or arrives damaged?

What if I receive a damaged or defective product?

Can I add something to my existing order?

How do I check if you ship to my address?

Shipping

Do you offer refunds or exchanges?

What is the process for refunds?

How do I track my order?

How can I check the status of my order?

I placed an order and haven't received any tracking information

Order says delivered but I can't find it

Order Tracking

How do I cancel my order?

Order Cancellation

Which material do we use?

Will the jewelry turn black?

When to wear?

Materials We Use

Which size will be comfortable for me?

Size Guide

Is there a way I can visualise my charms together?

Preview your Custom Set

Can you make me a custom order?

Special Orders

What payment methods do you accept?

Payment methods

What makes us unique?

Sterling Silver, Our First Choice

About Us

How do I take care of my product?

Product Care

Are there size exchanges available for purchased items?Updated a year ago